Helping IT teams and their managers deliver great software solutions

  • How could we mistake-proof our thinking?

    How could ideas from psychology, lean, systems thinking and behavioural economics help us design systems which are better able to detect and correct error, so that we could ‘mistake-proof’ our own (and others’) thinking? We know that it is common for humans to feel that they are right.  As Kathryn Schulz (@wrongologist!) says in her…

  • Control / Capability Charts on a Kanban Software Development Project

    Corey Ladas and David J Anderson have recently spoken about how lots of software/IT teams using Kanban board have created Cumulative Flow Diagram but few of them have done control (or capability) charts or histogram. On the software development project I’m the Project Manager of we have started using control charts for several reasons: To…