A common challenge Iāve heard from Development Managers or Product Owners isĀ āhow do I push my software development team to go faster?ā Here are ideas on how to approach this topic and have more productive conversations.
Understand your own mind
Start by clarifying your own mind, particularly your intention and motive for trying to get the team to go faster.Ā If there increasing external pressures on the project, or itās becoming clear that it wont be possible to get everything you hoped for by the due date then theseĀ are worth clarifying and sharing with the team.
Take the time to understand where youāre coming from and why.
This step may seem obvious, but itās worth slowing this down and even talking it through with a mentor or trusted peer and asking them to play devils advocate and try to see things from the teamās perspective.Ā Itās much better to get clear on your own intentions and motives than to mop up from an argument later.
Focussing on āfastā may have unintended impacts on quality
As the old saying goes, ābe careful what you wish forā because you may get it, but at the expense of other goals.Ā Sometimes to go faster you may need to use indirect or oblique strategies, such as removing the causes of bad quality or delays.
Seek to understand the situation by looking for evidence
If you think that the team is going slower than it could be, then get clear onĀ the evidence youāve seen or heard that leads you to this view. If you tell a team āI think you can push a bit harder and work fasterā but canātĀ use specific examples that they recognise and understand then itās likely theyāll feel unjustly accused. See my post on handling a team member who talks ‘too much‘Ā for an example of using directly observable data.
If you canāt be specific about why you think the team could be going faster, then be open and say so – āthis is just a hunchā – You could ask the team to help look for evidence, by asking āIf you were performing under or over-capacity, what would we look for as evidence?ā
Talk to the team, sharing interests and concerns
Talk to the team about why you want to help them get more done. Share your intent for bringing it up.Ā Start by sharing what youāve seen or heard. Ask them what their view is of the evidenceĀ you’veĀ got? Do they see it the same or different?Ā If they see it differently then get curious and ask them what they see that leads them to their view.
Sometimes the conversation can get bogged down under an escalatingĀ game of āno, yourĀ approach is bad for this reason, we should do my approachā. One way to avoid this conversational log-jam is to focus on the interests behind the positions, or more simply, ask them what they like about the solutionĀ they’veĀ proposed.
Iāve found the best way of encouraging more productive conversations is to learn and model these more effective approaches yourself.
Jointly design ways to tests disagreements and move forward
If thereās a strong disagreement between you and team about the level of productivity, then focus on jointly designing ways that you could move forward. Think about what data would persuade you from your point of view and ask the same of the team. Ā Use work that is about to begin and come up with a way of collecting data that would make future conversations clearer.
This is a topic I may come back to in future and look at it from the teamās perspective.
Image Credit: gentlemanhog, on Flickr
Hi, Iām Benjamin. I hope that you enjoyed the post. Iām a consultant and coach who helps IT teams and their managers create more effective business results. You can find out more about me and my services. Contact me for a conversation about your situation and how I could help.
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