Tag: Ladder of Inference

  • Conversations for double-loop mindset changes with Kanban

    You can watch the video of my talkfrom the Lean Software Systems Consortium (LSSC12) conference in Boston earlier this month. Visualising work is a key part of the Kanban Method. In many situations it can lead to people realising there are problems or opportunities for improvement, which can be successfully accomplished by simply changing behaviour…

  • Using a Case Study to learn the Mutual Learning Model

    I’m currently focussed on improving my own skills around the Mutual Learning model (‘model II’ from Argyris & Schon’s Theory of Action). In order to do this, I’ve been using a Left Hand Right Hand Case Study approach, one of the key learning tools. In the interest of being open and sharing my experience with…